Privacy Policy

Welcome to Indian Wear Shop (www.indianwearshop.com). We are a global destination for authentic Indian fashion, catering to style-conscious individuals and families celebrating life’s most cherished moments across the world. Your trust is the foundation of our relationship with you. This Privacy Policy outlines how we collect, use, protect, and share your personal information, reflecting our commitment to security, elegance, and transparency in every interaction, much like the craftsmanship in our Bridal Lehengas, Sherwanis, and Salwar Kameez.

We serve a vibrant, international community, from weddings in Mumbai to festivals in Melbourne. Therefore, our data practices are designed to be robust, compliant with applicable global privacy regulations, and respectful of your rights. By using our website, you consent to the practices described in this policy.

1. Information We Collect

To provide you with a seamless and secure shopping experience—from selecting your ensemble to final delivery—we collect information that you provide directly and through automated technologies:

• Personal Identifiers: Name, billing and shipping address, email address, and phone number when you create an account or place an order.
• Payment Information: Transaction details are processed securely by our PCI-DSS compliant payment gateway. We do not store full credit card numbers. We only receive confirmation of payment from providers like VISA, MasterCard, JCB, and PayPal.
• Account Details: Username, password (encrypted), order history, wish lists, and preferences for our Women, Men, Girls, and Boys collections.
• Communications: Records of your correspondence with our customer care team at [email protected].
• Technical & Usage Data: IP address, browser type, device information, pages visited on our site (such as Anarkali Suits or Wedding Guest Lehenga Choli pages), time spent, and referral URLs, collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use your data with care and precision, solely to enhance your journey with us:

• To process and fulfill your orders for Kurta Sets, Sarees, or family outfits, and send you order and payment confirmations.
• To manage your account, provide customer support, and respond to your inquiries.
• To improve our website, product offerings (like our Indo-Western or Party Wear collections), and overall shopping experience.
• To send you marketing communications about new arrivals, promotions, or festive collections, if you have opted in. You may opt-out at any time.
• To prevent fraud, enhance security, and comply with legal obligations.

3. Sharing and Disclosure of Information

We value your privacy and do not sell your personal data. We may share information only in the following circumstances:

• Service Providers: With trusted third parties who perform services on our behalf, such as payment processing (PayPal, card networks), order fulfillment, shipping carriers, and IT support. They are contractually bound to protect your data.
• Legal Compliance: If required by law, regulation, or legal process to protect the rights, property, or safety of Indian Wear Shop, our customers, or others.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business, you will be notified via email and/or a prominent notice on our website.

As a global shop, data may be transferred to and processed in countries outside your residence, including the United States, where our operational base is located. We ensure such transfers are governed by appropriate safeguards.

4. Data Storage and Security

Your trust and security are paramount. We implement advanced technical and organizational measures to protect your personal information:

• We store data on secure, encrypted servers with limited access.
• Our payment gateway is PCI-DSS compliant, adhering to the strictest industry standards for financial data.
• We use SSL (Secure Socket Layer) encryption during data transmission.
• While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously review and update our security practices.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your location (such as under GDPR, CCPA, or other applicable laws), you may have rights regarding your personal data. We are committed to honoring these rights with the same elegance we bring to our fashion:

• Access & Correction: You can access and update your account information through your profile settings.
• Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email or contacting us.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Restrict Processing: You may object to or restrict the processing of your data in certain circumstances.

To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity for security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide a streamlined, intuitive browsing experience—much like our checkout process. These help us remember your preferences, understand how you interact with our Bridal or Ready to Wear collections, and improve site functionality.

• Essential Cookies: Necessary for core functions like shopping cart and secure checkout.
• Analytics Cookies: Help us analyze website traffic and performance (e.g., Google Analytics, anonymized).
• Marketing Cookies: Used to display relevant ads for our Lehenga Cholis or Sherwanis on other platforms.

You can control cookie settings through your browser preferences. Note that disabling some cookies may affect the functionality of our website.

7. Children’s Privacy

Our website is not directed at children under the age of 16. While we offer charming outfits in our Girls and Boys collections, we do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

8. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page occasionally.